As a seller I decided that what was most important for the customer was to know the upfront Value of an item. Value consisting of the Price, the shipping, and the support for the purchase. When they clicked to...
In retail we for years have known at 75-80% of our income is derived from repeat customers. We also know through studies that 1 vocal dissatisfied customer speaks for 12 that never told you there was a...
That's right in each of us we have these personalities. Often at odds with each other, our desire to show the world our best face and an equal desire to tell the world what we REALLY think. It is very hard...